1. Introduction
Welcome to Smart Damp Box. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights concerning that information. If you have any questions or concerns about our policy, or our practices regarding your personal information, please contact us at [insert contact email].
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Name and Contact Data (e.g., first and last name, email address, postal address, phone number).
- Property Information (e.g., type of property, age of the property, specific areas affected by humidity/dampness).
- Billing Information (e.g., credit card number, billing address).
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:
- To send administrative information to you.
- To fulfill and manage your orders.
- To post testimonials with your consent.
- To request feedback and to contact you about your use of our website.
- To protect our services.
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm.
- For other business purposes such as data analysis, identifying usage trends, and improving our website, products, and services.
4. Sharing Your Information
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
6. Your Privacy Rights
In some regions, such as the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us.